Customer Support Representative (Co-Founder Position)
Islamabad, Pakistan · Hybrid (Office and Remote) · Contract
About this role
Customer Support Representative
- Respond to customer queries via chat, email, and social media and through in app support.
- Resolve user complaints and ensure a great customer experience.
- Assist with onboarding new users and guiding them through the app.
- Gather and document user feedback for improvements.
- Handle complaints and ensure quick issue resolution.
- Monitor reviews and address concerns effectively.
- Also following up with customers
- Community Engagement
- Build relationships with users
- NOTE: By customers, we mean both the end users of the platform and the restaurants themselves
If passionate and interested, email us: [email protected]
Job details
Team Roles
Customer Support Manager
Department
Other
About the Company
Dishcover
Food & Beverage · 3-5 · Islamabad, Pakistan
To revolutionize the way people discover and experience restaurants by providing a trusted, user-friendly platform that eliminates decision paralysis and enhances dining adventures. We’re not just another startup. We are here to redefine restaurant discovery—just like Spotify did for music and Netflix did for entertainment.